Hotel Bulgari Melnik в Melnik

Looks like a nice hotel, but there were lots of issues. Firstly, despite being out of season we were given a room at the back of the hotel looking out on a concrete high wall and noisy kitchen fan. The room smelt damp and the pillows were stained with sweat marks, there was nowhere to hang wet clothes after using the very dirty spa! We were told the jacuzzi was closed for cleaning (this was not the case) and despite a number of staff, no one seemed bothered that the jacuzzi was closed and very dirty!

Great place right in the heart of Melnik. Very welcoming host and lovely staff. Prices are fair. Room are clean and modern. The restaurant at the hotel also has great food. Attached to the hotel you also have a wine museum. If you are visiting Melnik this is a excellent choice for your stay.

No available/reliable wifi (a must these days), the refrigerator was unplugged and we had to move the furniture to start it. On the positive side, very friendly staff, great surrounding and location, plentiful and good breakfast, we spent a nice evening and morning. Recommended

Very good service, clean rooms, nice hotel, Nice breakfast with several choices, we will use it again on our visit to Melnik.

The host is extremely friendly and kind. Dinner was great and the wine tasting at the wine museum was great.