Mihaela Zaharieva
1.0 ★
The overall experience was disappointing, the staff was rude and gave us no information of our dogs wellbeing. The dogs are held in cages for 15 hours without any care, they stay with the animals at the hotel until 6pm and don’t come back until 9/10am the next morning. Whenever we called to ask question they always gave us generic information without even attempting to engage with us. I’ll never use their services again. They also informed us that at the vet clinic nobody stays with the animals during the night since it’s past their working hours. This is not a place where your pet will receive proper care.
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