Pulse Fitness & Spa BULGARIA в София

The best thing about this gym is that it’s so big, it never really feels crowded. There are four floors and basically everything you will ever need for any type of workout. Staff is polite. Changing rooms could do with a refurbishment. A lot of the lockers don’t work. Apart from that, it’s a great place to workout and the views are amazing

I’m surprised no one mentioned the AC even once. It barely works when it’s 34 C outside, and the gym smells terrible because of the heat despite cleaners working 24/7. It’s clear they are too cheap to properly run or maintain the air conditioning, cutting costs at the expense of members comfort.

Good, clean and modern gym with a range of equipment and free weights. The spa and sauna are great too with good options to choose from. The only negative was the location being too far from the centre with not so direct link on the public transport. 35 levs per entry without a membership.

The fitness does not get crowded easily as it is quite big. Massages however, are not the best in town. One of the few fitness centers with good spa in the area. Although the pool is small, for some reason you can rarely find it crowded, a big plus for me!

Non- existing customer service among personnel: 1. the reception staff never says ‘hello’, they are just standing there chatting among themselves. 2. The trainers - I’ve tried two- extremely rude. One of them criticized my body. 3. The group trainings. The worst I have ever been to, schedule is inconvenient, no trainings in the morning. You cant properly hear the trainers because the music is too loud. Amenities and atmosphere are questionable: 1. Lukewarm water in the shower. Never hot. 2. Hot and stuffy air in the training areas, especially in the cardio zone. Impossible to train on hot days, no air to breathe. 3. To get to the spa from ladies changing room you need to take 2 flights of stairs and walk in a towel across the entire first floor. Its cold, inconvenient and slippery. “Wonderful” renovation, the journey used to be much shorter. 4. Tons of loud ads on the speakers. Impossible to train without headphones. The club is marketed as premium, but there is nothing premium about it. Feels like you go back to 90’s.