Park-hotel "Europe" в Хасково

I had a fantastic stay at Europe Hotel. The VIP rooms were spacious, luxurious, and beautifully designed, providing a perfect retreat. The food was outstanding, offering a wide variety of delicious options that catered to all tastes. The pool area was stunning, providing a relaxing oasis with breathtaking views. The staff were attentive and friendly, ensuring an unforgettable experience. I highly recommend this hotel for a perfect getaway.

The location of the hotel was good. Nearby there are a couple of nice restaurants also. Friendly stuff- so and so. When we arrived there was a party of children from school and we sat outside in the restaurant - nobody came to check on us for more than 30 min then I found somebody and asked what was happening and they told me "the restaurant is closed,because of the party" Maybe we had bad luck. In general the stuff there is not very polite. Anyway, the next day we used the swimming pool - it was a little bit dirty unfortunately. In general we had a great time there and I recommend the place.

The atmosphere in the rooms and in the hotel is creepy and it feels like we were back in time. Not very clean and the walls are super thin. I literally heard the other guests how they were washing in the bathtub. Horrible!

The hotel offered a comfortable stay with clean rooms, friendly staff, and convenient amenities. The central location made it easy to explore the city, and the complimentary breakfast was a nice touch. Overall, a pleasant experience that I would recommend to others.

We booked a Suite superior for 30 days, as we were good impressed by the pictures. The hotel itself looks good, let’s say it was built as 4 stars, it’s maintained as 2 stars and almost the whole personnel is good for working in (maybe) a hostel. We left 15 days earlier to go to another hotel. Pros: the room was quite big, looked nice, was decently decorated, clean and with almost everything one could need in a hotel room. Nice big pool outside and swimming pool inside although they close it at 19:00. In sommer, with 35-40°C outside… Cons: The air conditioning is way too weak (we had at least 27°C inside) and after we asked the receptionist to fix it, all we got was a cheap portable fan. No one showed up to try to fix things. The hallway of the 5th floor was colder than our room. The blinds in the room don’t work, the curtains are semitransparent so there’s always light filtering in, the terrace looks ugly as hell, it misses the sun roof and is completely useless. We had a small kitchen inside, although without any silverware, pots or pans. I had to “steal” the silverware from the breakfast place to have any. The personnel: except for 2 kind women, they don’t feel the need of greeting the guests; if one greets them first, they don’t even care enough to answer. Almost no one can speak english: when asked if they can, they look annoyed and often not even answer. As we were staying one month in there we needed of course the laundry service: when we got our clothes back, they weren’t properly dry and they just drop them inside a bag without even fold them. Not one isolated case but in two different occasions. The Wi-Fi is so weak that makes it completely useless. We needed it to work from there and we had to buy a SIM card to put in the mobile router we was (fortunately) carrying with. The breakfast is the saddest thing we’ve ever seen in the hundreds hotels we’ve been in. They put it in a corner of the “restaurant” room behind some loudspeakers and a mixer, used probably 10 years ago for a birthday party or something. The tablecloths had the same stains during the 15 days we stayed there, meaning no one ever changed them. Low quality products, no descriptions at all. Allergies? Who cares… In almost all common parts of the hotel, like the entrance, the hall, the cafeteria, the restaurant, the lights are always off except what’s strictly necessary, making the ambient inside even sadder and more unwelcoming. The room service: first time we called, everything ok. The second time we tried calling the reception at least 5 times, no one picked up. We had to go downstairs and order by showing the menu (because of course no one would’ve understand anything), then the guy told us we must go back to take the dishes as soon as they’re ready because he was alone and he could not leave the reception unattended (then why no one’s picked the phone when we were calling? That’s a mystery…). We got mediocre and bland food. Not too expensive though. The “gym” is a couple of old tools in a room with at least 30°C inside, also completely useless. I can’t say anything about the SPA because we never went in. There’s also nothing close to the hotel, like restaurants or cafes, one must always take the car to reach other services. This hotel shouldn’t have more than 2 stars. We never had to change the locations we went in (usually 1 or 2 months each), this was the first time.