Pulmed в Пловдив

I am writing to express my deep dissatisfaction black hair with star tattoos on left hand with the service provided by the reception staff during my visit on [18.06.2025 1pm bg time].She were hiding her name as didn't want me publicly mention enywere.I encountered unprofessional, dismissive, and even hostile behavior when seeking assistance for my 2-year-old child, who needed urgent attention for an eye infection. Instead of receiving helpful guidance, I felt attacked and treated as though I were at fault. The staff showed no empathy, refused to provide clear information, and created unnecessary stress during an already worrying situation. As a parent, I expect compassion and efficiency from healthcare providers, especially when dealing with a young child.

Terrible hygiene and rude nurses. There is not even soap in the bathrooms and you are supposed to eat the food like a dog, they give you no utensils.

one word, terrible! I took a patient who had a heart attack. The Emergency doctor was chatting, I was in shock Me: Sorry but I think he is having a heart attack, pls do something Doctor: It's 1 am and you say you came for a heart attack? Me: Can you plan a heart attack? Doctor: This is a private hospital, you have to pay Me: OK Doctor: you have to pay (by the way, the patient's condition is not stable) Me: I have money (I try to prove that I can pay by opening my wallet and showing my money, credit cards etc) by the way security guard (!): You’re in Bulgaria not in Turkey (he said and walked over me, I couldn't understand this racism at that point, so meaningless) finally they decided that I had money and can pay the bills :) They started the tests, the result was HEART ATTACK!! (Sorry doctor for an unplanned heart attack) After all , no matter how hard they tried to convince me to stay in the hospital , I couldn't trust this hospital who believe that a heart attack can be planned. I spoke with the doctors in Turkey and took the patient to Turkey. Yes, this is Turkey, and there are patients from Bulgaria, like many foreign nationals who are looking for a solution to their illness in the hospital, and no one shouts at them that like “This is Turkey, not Bulgaria” By the way, I took a photo while leaving the hospital, with the racist security guard :) as he spent his last energy to yell at me, he seems very tired :)

Typical bad service for our region. Lazy with low culture and most of them doesn’t look like are in sync or have a common sense. My child had an allergic reaction after taking antibiotics prescribed from them. When took him again for the allergic reaction the doctor was another one and concluded that he didn’t need antibiotics in the first place. They told us not to offer him packed food and in the same time they give him sugar biscuits with palm oil that could contain traces of allergen nuts. Some of the nurses are rude. Cleaners make noise in hours when patients are supposed to sleep. Completely out of order or general sense. Unfortunately the service is getting worse and worse in our city. I hope this changes soon especially in sensitive areas like hospitals.

Clean place, some personal is nice. Did MRI here and got a result after 10 minutes with disk. Hard to plan visit to doctors cause there are always several people who booked same time? Wonder why that happens all the time. Awful service in emergency: on Saturday in evening I couldn't breath and needed help, came here and doctors ignored me!! I asked for doctor, reception woman said: I can't help, wait for him. After 40 minutes 2 doctors came out drinking coffee and said we will not check you, come on Monday morning. What the hell? I have money, I came to pay for your service and you simply left me with nothing?! One day many people will die here with such service!