Polymed Hospital в София

I’m leaving a 1 star because I can’t leave any less. I had the unpleasant experience to get a sick leave here around 3-4 times since I lived in sofia. DO NOT GO. Awful experience, they are incompetent in a level I hadn’t seen ever before. All of the times I had mistakes and I had to come back, as they type everything wrong. They made my partner come here 3 times and leave empty handed because they don’t even know how their own system works. You can be sick for a day, but if you come here for the papers you will most certainly have to come back, and deal with their mistakes for weeks. I cannot express enough how awful of a business they are. And if some of them make a mistake you then have to adapt to their schedule, as all of them pass the problem to the next one. Terrible experience. A complete circus.

Being screamed at by someone who is frustrated that they do not understand me. All I wanted is to see a general practioner for a sick leave. Do not go unless you speak Bulgarian.

Dr. Mohamed was great with my niece

shocking place, rude and reception does not even speak any word of English, not friendly and surely not recommended. Only the doctor I saw was ok and helpful. It is absolutely unacceptable and can't even pay with a bank card. Wooooow, 2024 going on 2025. Middle age.

The woman I spoke to today could hardly muster the enthusiasm to answer my questions and kept telling me she didn't have time - she then put the phone down without even confirming if I had all the required details, not even a goodbye., she just hung up. I then called back (because I did not have all of the required information) and was told 'whatever' when I mentioned that the previous woman had hung up on me ........ pigs will fly before you find Bulgaria and good customer service in the same sentence.