МКЦ Моят лекар в София

The policlinic is almost hidden next to the entrance of Jumbo, but it's there. It came highly recommended to me from other parents, and so far I'm happy with them. For newborn babies, they offer a house visit from a pediatrician which is very very helpful. I haven't been there a lot yet, the doctors I have seen so far are very young. They spoke English but beware that there is usually an extra 30bgn charge to pick an english speaking doctor, which might make a good business model but is weird on a parent's perspective. Especially since one of the doctors spoke English as requested, but not as fluently as I'd expect for such a fee (they had troubles communicating medical explanations). Another positive is that there's a divide between doctors for sick kids and healthy kids, so if you visit, you and your little one don't risk getting sick. Something else I didn't like is that they have a credits-based system if you get a yearly subscription to pediatricians and they deduct credits for pretty much everything - I think you have something like 3 phone calls with the credits in your package. This is disencouraging for parents who want to call to ask a doctor something for their baby, especially since you need to know if it's bad enough or no to go to get it checked. The website they use is also very clunky. Update 06/06/23 after review response: - Maybe hidden isn't meant the way you understood it - I was merely pointing out to future visitors that the entrance might be hard to spot. Maybe I didn't use the right word here. - Re: extra fee: That sounds a bit discriminatory. To me, charging that much would be warranted if I'd requested a language other than the universal common tongue. You're not providing a translator for that fee, either the doctor knows English already or not. - Re: packages. Indeed, in my defence though, your website errors when swapping to English and I couldn't find any info on packages and what they include in Bulgarian either :) So, it's a bit tricky to find the complete list of info if you can't remember sth clearly when it's shared via phone.

They are fast and accurate

Дълбоко разочарование. Аз и семейството ми имаме договори за медицинско обслужване и посещаваме 1 ДКК от около 6 години. Днес ми се наложи да си запиша час поради рязко влошаване на здравното ми състояние. Отидох да запазя час лично на рецепция, тъй като телефонът не се вдигаше. При запазване на часа при д-р Велев рецепционистката ми спомена, че е педиатър, но ще ме прегледа, ако се върна след няколко часа. Нямаше алтернативи предвид, че е празничен ден, а той беше дежурен. При появяването ми д-р Велев отказа да ме прегледа, въпреки тежкото ми състояние и допълнителното ми второ разкарване до поликлиниката. Тръгнах си с препоръката да отида в Пирогов (а там се оказа, че не лекуват респираторни инфекции, какъвто беше моят случай).

La atención telefónica fue amable, pero los que realizaron mi prueba PCR fueron unos incompetentes. Indicaron mi nombre incorrectamente en la prueba, y cuando solicité el cambio, se negaron a cambiarlo alegando que "era lo normal". El que me atendió me dio los papeles y me dio la espalda asegurando que no pasaría nada. Claramente, mentira. En el aeropuerto cuando llegué a mi destino, me preguntaron porqué mi nombre no coincidia con mis datos y amenazaron con multarme. Es una pena que gente así ensombrezca el trabajo de otras personas.

Бях пациентка на МЦ моят лекар. Лекарите са крайно некомпетентни. Искат прекалено много пари за преглед, а нищо не разбират.